When do People Volunteer?

When do People Volunteer?

How are your volunteering figures for the first three months of the year? Has engagement gone through the roof or have things been a bit sleepy so far?

If you’re seeing a dip in enthusiasm amongst your colleagues, you’re not alone. The graph below shows  corporate volunteering trends at Benefacto averaged out across 2015, 2016 and 2017.When do people volunteer graph

What does this tell us?

In simple terms, this data shows us that people like to volunteer at different times of the year.

We work with 85 pro-active, hard-working CSR teams across a range of professions; this aggregated data shows that even averaged across different businesses, there’s a clear level of seasonality when it comes to getting people out of the office.

Rush Hour

We have two significant high points, (and these will come as no surprise to you) during the summer period and then in the run-up to Christmas.

July and August are traditionally quieter times for financial and professional services firms.

I also think it’s understandable that people want to escape the office when the sun shines. In fact, even at the first glimmer of spring, our inboxes come alive with would-be volunteers!

December is the second-biggest month of the year for us and whilst this certainly has something to do with the spirit of peace on earth and goodwill to all men, it’s also worth noting that we tend to make a big push in the run-up to the end of the year. We run ‘use-it-or-lose-it’ campaigns at a number of our firms and it’s amazing how many people don’t want to let their volunteering allowance go unused.

Down Time

Our quietest periods are the January – March Quarter and the September – November stretch. These are both typically busy period for business: the flurry of activity that a new year brings, and the focused ‘back-to-school’ period following long summer breaks.

Any guesses why we see the lowest numbers in March? Perhaps a combination of the run-up to the end of the financial year and the bad weather put a bit of a dampener on people’s enthusiasm.

So how can we use this?

So what this data shows us is that some points of the year are always going to be a battle – whether to do with busy times in the office or bad weather. If you’re struggling in March, don’t beat yourself up. Perhaps these fallow months could be well-used to focus on other parts of the corporate responsibility, diversity and inclusion eco-system or in preparation for other campaigns.

It also shows us when we can make the best of those times of year when volunteers are naturally inclined to head out into their communities, focusing energy and promotion around key times in the year.

On the flip side, it is worth questioning, how much are these numbers chicken and egg? There is definitely a danger that we could be re-enforcing our assumptions about when people like to volunteer. Could we be doing more to stimulate interest at quiet times? Certainly, we’d love to hear about your numbers and whether they correlate to ours or not.


As with all CSR activity, the agenda must always return to the impact we’re having on our communities. I think this data really begs the question of how local charities might feel about the contrast in support they receive across the year, and how easy it is to cope with the eight-fold contrast between March and August.

Do you think as CSR and voluntary sector practitioners we can aspire the regular flow of volunteers year-round, or is seasonal fluctuation a reality we just have to work with? Let me know your comments – I will be fascinated to hear your perspective.

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Ben Darlington looks after new partnerships and possibilities at Benefacto. He has been involved with the project since its inception back in 2012, building the website and developing the graphic design. He is always looking for ways for charities, businesses and social enterprises to work together. If you'd like to work with Benefacto talk to Ben at ben@benefacto.org.