Your information is very important to us and we look after it carefully in line with data protection and privacy laws. We have a clear philosophy about how we use the data that you share with us and the way that we communicate with you: if we contact you, we will always aim to be respectful, relevant and appropriate. If at any time you do not feel that we are living up to this, please let us know by emailing us at firstname.lastname@example.org.
Full details of how we process data are given in this policy so please do read it and our cookies policy so you know what we are doing with your information.
Any reference to "we", "us" and "our" is to Benefacto Limited.
Benefacto is a company registered in England and Wales (registered number is 9983066.) with registered office at 12a Goring Way, Greenford, Middlesex UB6 9NL. Our VAT registration number is GB237 4987 63. We are registered on the Data Protection Public Register. Our Data Protection Registration Number is ZA188315. To find out more information about the Data Protection Register, visit the Information Commissioner’s Office website.
Our data controller is designated as Linz Darlington. To contact him please email email@example.com.
To find out more about our work and the team that make the magic happen please visit our About Us page.
At Benefacto, there are four main reasons we need to collect different information from people who use our services
Most of the information we hold is given to us directly by you when you sign up to the website, book to volunteer, join Benefacto as a corporate member, subscribe to a newsletter or download, fill in a survey or add data to your organisation’s DataHub or GivX Member Account.
We also collect some data through cookies, this allows us to save some of your preferences when using the site, and gives us statistical insight into how people use our services and how we can improve them.
We never collect more information than is necessary for the job in hand.
Our services may include (without limitation) our volunteering brokerage platform VolunteerHub, GivX, the community investment reporting tool DataHub, social media and/or interactive applications, audio visual content, text, photographs and other services which we may offer at or via our websites at benefacto.org or givx.org.
This policy covers all of the Services and any reference to "you" or "your" means you as user of our Services. This policy applies to the collection and use of your information by us and parties that we authorise (such as our suppliers and sub-contractors).
What information we collect about you depends which of our Services you are using. Broadly, our services fall into three categories:
Data Protection legislation gives you the right to access information held about you and also to request that we correct any personal information that we hold about you where it is inaccurate. You are entitled to be told by us whether we or someone else on our behalf is processing the personal information we hold on you; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared.
Your right of access can be exercised in accordance with the relevant legislation. Whilst we will endeavour to provide access free of charge, any access request may be subject to a reasonable fee to meet our costs in providing you with details of the information we hold about you where we consider that the request is out of the ordinary.
Sometimes we may ask you to provide proof of identity before we show you your personal data – so we can prevent unauthorised access.
We (or our authorised third parties) may collect information about you:
In addition, in common with many other online services, we and our authorised third parties may use "cookies" and/or other tools to store and sometimes track information about you. For more details about what cookies are, the cookies that we use and how to disable them, please see our cookies policy.
Your information may be used by us and our authorised third parties to:
For data collected and stored for the purposes of marketing, we delete or supress data periodically and after a period of no more than 24-months of inactivity.
For data relating to Benefacto’s reporting and benchmarking services, we will keep data as long as there is a relevant interest in the reporting or the insight it provides.
You can request that we delete your personal information at any time.
Generally, we will only send you marketing messages if you indicate that you consent (e.g. by "opting-in") to receiving such messages. We also might periodically send information, recommendations and insights if you are an existing service user of Benefacto, have been in the past or are in conversation with us about becoming one.
To stop receiving marketing communications from us, you can use the ‘unsubscribe’ link contained at the bottom of every marketing email we send or you can email firstname.lastname@example.org.
We do not pass or sell your personal information to third parties for any marketing purposes.
We may pass information about you to other parties as follows:
Protecting the online privacy of children is important to us. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself.
We endeavour to take all reasonable steps to protect your personal information in-line with the recommendations of the Information Commissioners Office. Where reasonably possible we use industry-standard technology to allow for the encryption of sensitive information.
All personal information you register with us will be located behind a firewall. We take security extremely seriously but as no system is 100% secure, we can't completely guarantee the protection of your personal information, any more than any other organisation can. As such we can't accept any liability for the loss, theft or misuse of the personal information which you've registered on our website if there is a security breach.
If we include links to other websites, we will not have any control over those websites and we cannot take any responsibility for any information that you give them. Other sites have different privacy and security policies and terms and conditions and we advise that you read these before using them.
Please always think carefully before disclosing information to other users or otherwise making your information publicly available. It is important that you are aware that any information you disclose to another user may then be disclosed by that user. We have no responsibility or control over the contents of communications made between users of our Services.
We may take photographs at a volunteering event which we may use on our website or in other promotional materials. By participating in volunteering, you agree that we may use a photo containing your image for these promotional purposes.
If you send us photographs, you agree that we may use these for these promotional purposes.
If you do not wish us to use your photos or photographs with you in them, you may tell us at any time.
You can change or delete your details by emailing at email@example.com.
We identify individuals by their email addresses, so you will need to email us from the same email address as the one you would like us to delete records associated with.
If you are using Benefacto’s services as part of a corporate member, we may also delete your details on their request.